Privacy statement


Cookies are small text files that are placed on your computer, smartphone, tablet or smart TV’s when you access a website. They are widely used in order to make websites work, or work more efficiently, by allowing the website to recognise your device and store information about past actions or preferences. An example could be internet banking, where your device may recognise and populate certain previously entered login details previously entered.

The website uses cookies in order to provide a better service and experience to the citizens of Birmingham and other website users.

There are two kinds of cookies

  • session cookies which are short-term and auto-delete after a few minutes or when you close your browser; and
  • persistent cookies set by the website and stored for a longer period of time, usually used to store commonly entered information on forms (such as your name, address, and telephone number). They also store information about your browsing habits across multiple sites, usually used to allow advertisers and social network site operators to target advertising at you.

The website uses Google Analytics to analyse the use of our website and help us create a more useful and easy to use site. The data collected is completely anonymous and does not store any personal details. The information is used to analyse how visitors make use of our website and allows us to gather statistical information such as website activity, visitor numbers, popular pages and customer journey through the website.

If you do not wish to allow use of cookies for our website, you can block them using your browser preferences (for example by amending your cookie settings on google settings).

Find out more about cookies

Cookies currently being set

Cookie name




Google Analytics Property ID

Which Google analytics property should track metrics. It has a 10 minute expiry.



Google Analytics ID

Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. _ga has a 2 year expiry.



Google analytics user ID

Registers a unique ID that tracks users across sessions and has a 24 hour expiry.

Category: Session

Cookie name



m6jA1MEzDRPHIVj5 session cookie.

Session cookies do not collect information from the user’s computer but store session information. This is used to maintain the front end user's session.

- birm_lb session cookie. Session cookies do not collect information from the user’s computer but store session information.  

#TST session cookie.

Used to test whether the browser can accept cookies. These cookies are set to expire as soon as a user quits their browser.


If you would like to opt out of being tracked by Google Analytics you can use the opt-out tool at:

Opt-out of cookies from your Browser