Other resources

The Waiting Room

A health and well-being directory that is aimed at both professionals and the public. As an organisation, you are able to submit your details to The Waiting Room – growing the directory for the benefit of the community.

National Patient Safety Agency

We lead and contribute to improved, safe patient care by informing, supporting and influencing organisations and people working in the health sector.

Public Concern at Work

Public Concern at Work (PCaW) is the independent authority on public interest whistleblowing. All our work is informed by the free advice we offer to people with whistleblowing dilemmas and the professional support we provide to enlightened organisations.

The Pension Service

The Pension Service is part of the Pension, Disability and Carers Service (PDCS) which is an executive agency of the Department for Work and Pensions (DWP). It provides its customers with pensions, benefits and retirement information – for example, State Pension and Pension Credit.

Care Quality Commission

The Care Quality Commission is the new health and social care regulator for England. We look at the joined up picture of health and social care. Our aim is to ensure better care for everyone in hospital, in a care home and at home.

Birmingham Safeguarding Children Board

The Birmingham Safeguarding Children Board is a statutory group made up of agencies who work together to safeguard and promote the welfare of children and young people under the age of 18 years old in Birmingham. The Birmingham Safeguarding Children Board also monitors the effectiveness of local services.

If you are concerned about a child, please call 0121 303 1888 or email cass@birmingham.gov.uk.

Disclosure and Barring Services

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

DBS is an executive non-departmental public body of the Home Office.

Citizens Advice Bureau

The Adviceguide website is the main public information service of Citizens Advice, providing people with round-the-clock access to CAB information on their rights – including benefits, housing and employment, and on debt, consumer and legal issues.

Department of Health

The Department of Health is committed to improving the quality and convenience of care provided by the NHS and social services.

Health and Care Professions Council (HCPC)

The Health and Care Professions Council (formerly known as the the General Social Care Council (GSCC)) is the regulator of the social work profession and social work education in England. We protect the public by requiring high standards of education, conduct and practice of all social workers.

Home office

The Home Office is the lead government department for immigration and passports, drugs policy, crime, counter-terrorism and police.

Law Commision Social Care Report

The Law Commission report sets out to streamline adult social care law, offering new rights for service users and safeguard adults from abuse and neglect.

Understanding the Mental Capacity Act

The Mental Capacity Act 2005 for England and Wales supports and protects people who may be unable to make some decisions. Find out what the Mental Capacity Act covers and how it can help people.

Deprivation of Liberty Safeguards

The Deprivation of Liberty Safeguards were introduced into the Mental Capacity Act 2005 by the Mental Health Act 2007.